I was speaking with a CIO recently who has been a big cloud user for some time. She believes that we've evolved to the point where the "multicloud" is a reality for a lot of businesses, including hers. Read More

When designing control systems in the engineering world, you’d normally start with the concept of ‘open-loop’ or ‘closed-loop’ systems. An open-loop system is one in which there is an input fed into a process which then converts the input to an output. A closed-loop system is one in which input is fed into a process which then converts the input to an output and additionally provides feedback to the input process on the output. Read More

For BlueCross BlueShield of Tennessee, the purpose of investing in big data is to gain meaningful insights into patterns that can lead to improved outreach opportunities while also driving better quality outcomes. Read More

In CMOs Need a Solid Master Data Management Program, Gene wrote: "Gartner says that MDM is a critical success factor in constructing optimal customer relationship management (CRM) processes and that CRM leaders who avoid MDM will derive erroneous results that annoy customers, resulting in a 25 percent reduction in potential revenue gains." Read More